KhaelahFM App Privacy Policy

Effective Date: June 3, 2025

This Privacy Policy describes how KhaelahFM ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application ("the App"). We are committed to protecting your privacy and handling your personal data in a transparent manner.

By using the KhaelahFM App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our App and services to you.

a. Information You Provide Voluntarily

When you interact with certain features of the App, you may choose to provide us with personal information. This includes:

• Communication Data: If you contact us directly via email (e.g., `info@khaelahfm.com`), we will collect the information you provide in your communication, such as your name, email address, and the content of your message.
• Chat Interactions: When you use the integrated Minnit Chat feature, any information you choose to share within the chat (e.g., messages, nicknames) is processed by Minnit Chat. Please refer to Minnit Chat's own privacy policy for details on their data handling practices.

b. Automatically Collected Information

When you access and use the App, we may automatically collect certain information about your device and usage patterns. This information is generally non-personal and is collected to help us understand how the App is used and to improve its performance. This may include:

• Usage Data: Information about your interactions with the App, such as the features you use, the time and duration of your listening sessions, and the songs played (as provided by our streaming service widgets). This data helps us understand popular content and app usage trends.
• Device Information: Details about the device you use to access the App, including your device type, operating system, unique device identifiers, and mobile network information.
• IP Address: Your Internet Protocol (IP) address, which may be used to determine your general geographic location for analytics purposes (e.g., understanding where our listeners are located).

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Maintain the App: To operate the radio stream, display "Now Playing" information, and manage the image slider.
• To Improve the App: To understand how users interact with the App, identify areas for improvement, and enhance user experience.
• To Communicate with You: To respond to your inquiries, provide support, or send you important updates if you have contacted us.
• For Analytics: To monitor and analyze App usage and trends. This helps us make informed decisions about content and features.
• For Security and Fraud Prevention: To detect, prevent, and address technical issues or fraudulent activities.

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party companies and individuals who perform services on our behalf, such as:
  • Online Audience: Our streaming provider, which also supplies the "Now Playing," "Connections," and "Recently Played" widgets. They collect and process data related to stream connections and song metadata.
  • Minnit Chat: The third-party service providing the embedded chat functionality. Any data you submit through the chat is handled by Minnit Chat.
  • Analytics Providers: Services that help us analyze App usage (e.g., Google Analytics, if implemented).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Retention

We retain your automatically collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Communication data will be retained for as long as necessary to address your inquiries and for record-keeping purposes.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data, including:

• The Right to Access: Request copies of your personal data.
• The Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: Request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: Object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

6. Third-Party Links and Services

Our App contains links to and embeds content from third-party websites and services, such as `khaelahfm.com`, `minnit.chat`, and `onlineaudience.co.uk`. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

7. Children's Privacy

Our App is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: `info@khaelahfm.com`